Delivery Information & Return Policy

Delivery information

Please note that gift cards do not count towards the free shipping threshold.

at present dispatch in all counties in Romania.

In the unlikely event that you do not receive your order by the stated delivery time, please contact us, but NOT to more than 7 days from the order delivery date.

The standard price for delivery by fast courier is 25 lei.

*This price may vary depending on the distance of rural destinations from the city of residence of the county

 

Return policy

The return policy includes the following rules:

  • Products must be returned within a maximum of 14 days from receiving the order.
  • Exchanges are currently available in all counties in Romania and must be made within 14 days of receiving the order.
  • Products must be unworn and unwashed with all tags still attached (if your item had tags when you received it). As part of our sustainability efforts, we remove tags from all new products, so don't be alarmed if you receive a product without tags.
  • We only offer refunds for the original payment method used to place the order.
  • For purchases made by combining a bank card with a gift card, the refund will be applied to the gift card first.
  • Separately registered orders cannot be returned as one. Combining registered returns from multiple orders in the same package will slow down the refund process!
  • Anything accidentally or incorrectly returned (that is not a Threat Wear item) will be the responsibility of the sender, not Threat Wear. We'll always do our best to help, but unfortunately we can't make any promises!